Each order is sent with our trusted carrier DHL, we will email you a tracking code which can be tracked online or on the telephone. This will tell you exactly where your parcel is currently sitting and its travel history. We do ask for 24 hours to process your order before sending this tracking code due to higher demand in summer months.
Your parcel can be tracked at www.DHL.co.uk
Alternatively telephone 08702 400 012
Still struggling?? Ring the query team on 0871 2711 and they will track it for you in minutes!
Please bear in mind that no system is perfect, although DHL have never lost a parcel the system is not perfect and the odd parcel can get sidetracked on its way to you. However if it does we are absolutely commited to making sure it gets there as soon as humanly possible.
