Delivery Information
Express Delivery - 1-2 Working Days - (applies Monday to Friday)
Order must be placed your order before 2pm. Fedex/TNT shipments are sometimes subject to a 24 hour delay in transit due to high volumes in their network - so any product over 30kg, may have a slower transit time. Regular products under 30kg, will be delivered the next working day via DPD or Fedex as normal. You can check the weight of a tent by looking at the additional information tab on the product, and checking the weight.
Please note: Saturdays and Sundays are not "working days". Though often DPD will deliver over the weekend, we cannot guarantee it.
Please note deliveries will not take place on a Bank Holiday as it is not a working day.
Express Pre 12 / Pre 10:30am - Next Working Day Before Specified Time (applies Monday to Friday)
Order must be placed by 2pm. We will pack and send your order for the next day, before 10:30am or 12pm, depending on which option you choose.
Order placed on Saturday and Sunday will arrive Tuesday.
Standard Delivery - 2 - 4 Working Days (applies Monday to Friday)
Standard delivery - parcels are still sent on an overnight service, but we preference Express orders first, and then pack standard orders. Items on this service will be delivered between 2 and 4 working days.
Free Delivery to UK * T& C Apply
Spend over £50, and we will deliver free of charge. Excludes selected regions of Scotland and all of Northern Ireland. You can check postal costs by using the Postage Estimator on the Basket Page, by adding your postal code.
Please be advised that for all UK deliveries we now use Fedex as well as DPD for most deliveries. For both Couriers you will be normally notified with an expected delivery date and will be kept notified by text or email if there are any delays at all.